The Health Department is attempting to reach all persons positive for COVID-19. If you have tested positive, you are required to isolate for 10 days from your onset of symptoms, or from the date of your test if you had no symptoms. You will receive your isolation order via email after your contact tracing interview.

Be sure to answer any calls from NYS Contact Tracing, and follow the instructions below.

Important Instructions for COVID-19 Positive Individuals
Take immediate action to prevent the further spread of COVID-19.

Isolate yourself at home.
Do not leave the house unless you have been instructed to visit a health care facility. You can end home isolation if these three conditions are met:
• It has been at least 10 days since you first experienced symptoms;
• You have been fever-free for 24 hours without fever-reducing medicine, and;
• Your symptoms are improving.
If you do not experience symptoms, you can be around others after 10 days from your test date. (CDC)

Notify close contacts.
Please notify all individuals you had close contact with from 2 days before you started having symptoms (or 2 days before your positive test if you have no symptoms) so that they may begin to quarantine.

Persons, with or without symptoms, who have been in contact with someone who is positive for COVID-19 two days before symptom onset, or two days from the date of the positive test (if the positive person does not have symptoms), are required to be under Mandatory Quarantine for 10 days and monitor for symptoms up to 14 days. These individuals should get tested for COVID-19 after 5-7 days from their risk of exposure.

Avoid contact with other household members.
This especially applies to those who are at increased risk of severe COVID-19 illness (elderly or immunocompromised individuals and those with respiratory problems:
• Wear a disposable face mask to protect others from contaminated respiratory droplets that enter the air when you cough or sneeze.
• Stay in a separate room with a separate bathroom, if possible.
• Maintain at least 6 feet distance from others.
• Avoid sharing personal household items such as dishes, eating utensils, cups, towels, or bedding.
• Avoid contact with household pets if there are others living with you and the pets.
• Keep all ‘high-touch’ surfaces clean. This includes doorknobs, tabletops, telephones, and even your computer and keyboard.

Practice good respiratory etiquette and hand hygiene.
• Avoid touching your eyes and mouth.
• Dispose of tissues after coughing or sneezing.
• Wash your hands regularly and thoroughly with warm, soapy water for 20 seconds. Use alcohol-based hand sanitizer if soap and water are not available.

Contact your healthcare provider if symptoms worsen.
Monitor your symptoms and contact your healthcare provider if symptoms worsen. If you are older than 65, or you are immunocompromised or have an underlying chronic health condition, you have a higher risk of developing more severe COVID-19 illness. Follow the same practices as everyone else, closely monitor your symptoms, and seek medical care if your symptoms worsen.

Signs of serious illness include trouble breathing, chest pain or pressure, or difficulty staying awake.

If you require medical attention or have questions related to your personal health care, please follow-up directly with your primary care provider. You should avoid public transportation. If you do not have a primary care provider, the following resources can help you to find one:
• Upstate: 315.464.4842
• St. Joseph’s Health: 1.888.785.6371
• Crouse Health: 315.479.5070

If you experience a medical emergency or need immediate medical attention, please dial 911 for help, and notify them that you have tested positive for COVID-19.

Should I get tested again for COVID-19 before going back to work or school?
If you have recovered after testing positive for COVID-19, you may continue to test positive for three months or more without being contagious to others.

If you have a severe case of COVID-19 (you were admitted to a hospital and needed oxygen), or if symptoms persist you should contact your healthcare provider to determine if you should isolate for longer.

Resources and Information